Contact Center Services Overview
Our domain capability enables us to provide effective inbound, outbound and blended contact center services, focused on sales, customer service and collections. We service a broad spectrum of clients utilizing our global stamp which allows us to be a leading provider in this dynamic industry.
Exceeding client expectation has always been our principal goal. As such, our team of industry experts has a deep understanding of client requirements around the clock. This has allowed us to develop offshore service delivery teams with subject matter proficiency.
Our experience includes:
- Credit card customer acquisition
- Credit card add-on products
- Debt cancellation / debt suspension
- Warranty services
- Identity theft
- Credit monitoring
- Balance transfer / balance consolidation offers
- Lead generation of a variety of industries
- Insurance
- Mortgage
- Consumer goods and services
- Vacation and travel clubs
- Credit monitoring
- Healthcare add-on services
- Motor clubs
- Discount shopping
- Long distance
- Prescription plans
- Magazines and business publications